Frequently asked questions

Welcome to the Notepet FAQs page. Here you can find answers to some common questions.

• Do I need to create an account?

  An account is not needed to use Notepet. On the sign in screen, please select on “Continue without Account” to skip the sign up. When you want to create an account later, you will be able to do so.

  We recommend creating an account as this allows your data to be backed up online. When you change devices, your data will still be accessible.

• How do I close my account?

  You can close your account either by:

  • In app method: Go to Settings > Profile > Close account
  • Submit a request through this form.

  This action is irreversible and you will no longer have access to your account data. Please note that it may take up to 60 days to delete your account data.

• Can Notepet be used for groups (example, in a family)?

  Group features are still under development and will be available in the future.

• Will there be an iOS version?

  Yes, we have planned for an iOS version in the future!

• Why are there account limitations?

  For free accounts, the number of pets and medications that can be added are limited.